Hotline service
Always ready to solve your technical problems
Non-stop hotline service 24/7
Modern technology is amazing, but when something stops working, you don’t want to wait. That’s where our hotline service – A reliable and always available partner that has your back. Whether it’s a malfunction, you need immediate technical assistance, or you have questions about the operation and maintenance of your system, just give us a call and we’ll take care of everything.
We solve problems at the speed of light – literally! Our technical support will provide you with immediate assistance over the phone or via remote access to minimize downtime. If an issue requires in-person intervention, our technicians are ready to go on-site and address the situation in the field. With us, you can rest assured that every problem will be resolved with the utmost efficiency and expertise.
Prevention
Preventive maintenance? Yes, we are thinking about that too. As well as dealing with acute issues, we offer regular service checks to ensure that all systems – from CCTV to access and fibre optic networks – run like clockwork. With these preventive checks, we avoid outages and unnecessary complications.
Price list
Price list of the trading company Relmax, s. r. o., with registered office: Ulica Štefánikova 111/21, 917 01 Trnava, Slovak Republic, ID No.: 55 424 490, registered in the Commercial Register of the District Court of Trnava, Section: Sro, Insert No.: 54314/T
| Customer who has concluded a Service Contract | Customer who does not have a Service Contract | |||
| Exit |
Between 07:00 and 16:00 |
In other times | Between 07:00 and 16:00 |
In other times |
|
40,00 EUR + 0,50 EUR /km |
70,00 EUR + 0,50 EUR /km | 50,00 EUR + 0,50 EUR /km |
100,00 EUR + 0,50 EUR /km |
|
| Regular annual inspection according to point 4.53. GTC |
60,00 EUR + 0,50 EUR /km |
60,00 EUR + 0,50 EUR /km |
||
Hotline
24/7 service
What’s more, our goal is to make you feel safe. That’s why our hotline service solutions include 24/7 support. Whether it’s night or day, you can count on us because we know your technology doesn’t take a break – and neither do we!